The British Museum has announced plans to extend opening hours for its Bayeux Tapestry exhibition after some visitors waited up to two hours to see the historic embroidery. The move follows a bruising opening stretch in which hundreds of ticket holders were turned away on 30 September, when the museum closed early for a private Samsung-sponsored event marking a new Korea exhibition. A museum spokesperson described the response to the display, which opened on 10 September, as extraordinary, and said longer hours would be introduced alongside an audio guide, clearer signage and additional seating to smooth the experience and space out timed bookings. Anyone who was turned away will be given a refund and a priority slot at a rearranged time. One disappointed visitor told The Times that if a national institution displaces booked visitors for private guests, the least it could do was warn them first. The museum was also sued last week by a blind man over the lack of audio description for the tapestry; an audio guide will now be introduced this week. The near-70-metre embroidery, which depicts the Norman invasion and the Battle of Hastings of 1066, is showing in the Sainsbury Exhibitions Gallery until 11 July 2027 while its home museum in Normandy undergoes renovation — its first return to England in almost a thousand years. Adult tickets cost £33 at peak times and £27 off-peak, compared with about £10 to see the tapestry in Bayeux, while children under 16 go free. Tickets are sold out until the end of 2026, with a new release of early-2027 tickets due on 21 October.